Usage limits

Some features call paid services on our side, so we set usage limits on them — for your family, and for the service as a whole — and they can change as we learn. When a limit is reached, the step you asked for pauses until the limit clears, within 24 hours; Throughball usually tells you a limit was reached, and a few screens say only that the step could not run. Some automatic work on mail you forward or copy to us — sorting a message, writing a school's summary, filling in a school's coaches, picking out camp dates, noting what a message you sent told a coach, adding a school a coach's message names — can be skipped at a limit without a notice, and the mail itself is still stored. The same holds for a text you log on a school's page: sorting it, and the school's summary it would bring up to date, can be skipped at a limit without a notice, and the text itself is still stored. A skipped sort, summary or coach fill is retried in a later pass, usually within about a week; a skipped camp-date or sent-message read is not repeated for that message, and a school not added is not added later from that message.