Throughball Terms of Service
Operator: Throughball Labs LLC, a Colorado limited liability company ("Throughball", "we", "us").
1. Who these terms are for
Throughball is a tool that helps a family run a college-soccer recruiting process. It has two kinds of users:
Account Holder. The parent or legal guardian for whom we open the family account. You must be at least 18 and have authority to act for the athlete. The Account Holder is the only party to this contract and is responsible for everything done under the family account.
Authorized User. A student-athlete (or another family member) whom the Account Holder lets use the family account. Authorized Users are not parties to this contract; the Account Holder accepts these terms on their behalf and supervises their use.
When we open your family account, you confirm, in writing to us or in the app before the athlete's profile is created, that every athlete on the account is a high-school student in 9th grade or later (a rising 9th grader counts from 1 July before their first high-school year). Throughball does not offer accounts for younger athletes. If we learn an athlete is younger than that, we remove the athlete's profile at once and the athlete's uploaded files and preparation documents within 30 days; the family's correspondence with coaches is the family's own record and stays (Privacy Policy §9). Throughball does not knowingly collect information about children under 13.
2. What Throughball does — and does not do
Throughball is a tool your family uses to run its own recruiting. It stores the recruiting information your family enters, helps you find and track programs and coaches, drafts outreach for you, reads the coach mail you give it, and helps you prepare for conversations.
Throughball never contacts a coach, school, or anyone else on your behalf. Every message to a coach is sent by you from your own email account. Drafts and pre-filled mail links are suggestions; you decide what to send.
Throughball is not a scouting or recruiting service as those terms are used in the rules of the NCAA, the NAIA and the NJCAA. We do not represent athletes, market athletes to schools, or promise or influence any recruiting outcome.
Throughball's recommendation feature is software, not an advisor. School-fit suggestions, drafts and call-prep material are generated by software, including third-party AI models, from the information you provide, from our shared catalog and, for call preparation, from public web pages about the coach that our software searches. They can be wrong. They are not academic, athletic, legal, financial or eligibility advice. You are responsible for the decisions you make.
Coach and program information is compiled from public sources and may be out of date or wrong. Verify before you rely on it. The recruiting calendar dates Throughball shows are our reading of public association rules; confirm them with the coach or the association before you rely on them.
Links to other sites. When you follow a link to a school's own page or a recruiting platform, you leave Throughball; what you enter there is governed by that site's terms.
3. Your account
Sign-in is by a one-time code we email you; keep your email account secure, and tell us at once if you think someone else has used your account. One family per account. You may close your account at any time by emailing legal@trythroughball.com, or in Settings, where the closure takes effect 7 days after you ask (signing in before then cancels it); the Privacy Policy says what happens to your data.
4. Your content
You keep ownership of what you enter, upload, forward or copy into Throughball. You give us a limited license to store, process and display it to your family, and to send it to the service providers our Privacy Policy describes, solely to run Throughball for you. You promise that you have the right to share what you share — in particular, that you may forward email you received and copy us on email you send, that you may upload the documents you upload, and that you will not enter another family's information.
5. Acceptable use
Do not: use Throughball to harass or deceive coaches or anyone else; scrape, copy or resell the catalog, including through the public demo; attempt to access another family's data; interfere with the service; or use Throughball for any purpose that is unlawful or that violates a school's, league's or governing body's rules that apply to you.
6. Proposed corrections to the shared catalog
If you propose a correction to coach, program or camp information, you confirm it is accurate to your knowledge. A proposal changes the shared catalog only after our review, and we may decline any proposal. What you accept or edit on a camp proposal applies to your family's own view only.
7. Fees and limits
Throughball is free while it is in early access, and we plan to charge for it. When we do, using some or all of Throughball will require a paid plan. Before we charge for anything, we will publish the plan — its price and any tax added to it, what it includes, how and when it bills and renews, how to cancel it, and what is refunded — and ask the Account Holder to agree to it. Nothing is charged to a family that has not agreed; a family that does not choose a plan may lose access to what the plan covers.
We set usage limits on the features that call paid services on our side — for your family, and for the service as a whole — and they can change as we learn. When a limit is reached, the step pauses until the limit clears, within 24 hours. Some automatic work on mail you forward or copy to us, and on texts you log on a school's page, can be skipped at a limit without a notice; the mail or text itself is still stored, and trythroughball.com/limits says which skipped work is retried later.
8. No warranty
Throughball is in early access today. At every stage it is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of catalog or recommendation output, and uninterrupted or error-free operation. Features may change or be withdrawn.
9. Limitation of liability
To the fullest extent permitted by law, Throughball's total liability to you for any claim arising from the service is limited to the greater of $100 or the amount you paid us in the 12 months before the claim, and Throughball is not liable for indirect, incidental, special, consequential or punitive damages, lost opportunities, or any recruiting, admission, scholarship or eligibility outcome.
10. Termination
You may stop using Throughball at any time. We may suspend or close accounts that break these terms, and may end early access, or stop offering Throughball, with notice. We may also close an account that no one in the family has signed in to for 24 months; before we do, we email the Account Holder at the address on the account and wait at least 7 days, and signing in within that time keeps the account open. On closure we handle your data as the Privacy Policy describes.
11. Changes to these terms
We change these terms in batches. When we announce a change, we list it, with the date it takes effect, at trythroughball.com/privacy/changes, and we email every Account Holder, at the address on the account, at least 3 days before that date. On that date we post the changed terms here, with the date at the top. Continued use of Throughball after that date is acceptance of the change. One exception: a change that adds a charge, raises a price, reduces what is refunded, or changes how a plan renews or is cancelled applies to your family only once the Account Holder agrees to it.
12. Governing law and disputes
Colorado law governs.
13. Contact
legal@trythroughball.com · Throughball Labs LLC, 1500 N Grant St Ste N, Denver, CO 80203 (the registered agent's address, which is the company's principal office of record).